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Privacy policy

Privacy policy

Last updated: April 2026

This Privacy Policy explains how lemons A2Z UG (haftungsbeschränkt) (“lemons”, “we”, “us”, or “our”) collects, uses, and processes personal data when you use our mobile application (“App”).

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Last updated: April 2026

This Privacy Policy explains how lemons A2Z UG (haftungsbeschränkt) (“lemons”, “we”, “us”, or “our”) collects, uses, and processes personal data when you use our mobile application (“App”).

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Data controller

1. Data controller

lemons A2Z UG (haftungsbeschränkt)
Lychener Straße
610437 Berlin, Germany
Email: support@lemons.dating

lemons A2Z UG (haftungsbeschränkt)
Lychener Straße
610437 Berlin, Germany
Email: support@lemons.dating

2. Personal data we collect

2. Personal data we collect

2.1 Information you provide

When you create an account and use the App, we collect personal data that you provide directly.

This includes your name or display name, email address, and date of birth. You are required to provide certain information such as gender and sexual orientation or preferences in order to use the App. You may also provide additional identity-related information, such as spoken languages or religion (optional).

You may upload a profile photo and record a short audio self-introduction. This audio recording is stored and can be accessed by other users as part of your profile. You can delete or replace your audio recording at any time.

During onboarding, you provide structured responses that form your profile. This includes information about your values, personality, communication style, everyday interests, and connection preferences, and preferred times for conversations.

You may also provide free-text responses and reflections while using the App.


2.2 Interaction and usage data

We collect data about how you use the App and interact with others.

This includes your connections and their status, your participation in voice and video calls, and related metadata such as the time and duration of interactions.

We also process feedback you provide after interactions, as well as information about your usage of features and your progress within the App.

Important: Voice and video calls are not recorded, stored, or monitored by lemons.



2.3 Technical data

We automatically collect technical data necessary to operate and secure the App.


This includes your device type, operating system, app version, IP address, and log data such as error reports and crash diagnostics.


2.4 Location data


We collect location data to support the functionality of the App.

This includes:

  • precise location data (e.g. GPS)

  • network-based location data (e.g. IP address or Wi-Fi)

We use this data to determine your current country or region, ensure that the service is available in your location, and assign you to the appropriate regional user pool.

Location data is not used for continuous tracking, movement profiling, or background monitoring, and is not continuously updated.


2.5 Safety and verification data


To maintain a safe environment, we process data related to identity verification, including selfie verification.

We process reports, complaints, and other moderation-related information submitted by users. This information may be stored and reviewed by authorized personnel for moderation and safety purposes.

2.1 Information you provide

When you create an account and use the App, we collect personal data that you provide directly.

This includes your name or display name, email address, and date of birth. You are required to provide certain information such as gender and sexual orientation or preferences in order to use the App. You may also provide additional identity-related information, such as spoken languages or religion (optional).

You may upload a profile photo and record a short audio self-introduction. This audio recording is stored and can be accessed by other users as part of your profile. You can delete or replace your audio recording at any time.

During onboarding, you provide structured responses that form your profile. This includes information about your values, personality, communication style, everyday interests, and connection preferences, and preferred times for conversations.

You may also provide free-text responses and reflections while using the App.


2.2 Interaction and usage data

We collect data about how you use the App and interact with others.

This includes your connections and their status, your participation in voice and video calls, and related metadata such as the time and duration of interactions.

We also process feedback you provide after interactions, as well as information about your usage of features and your progress within the App.

Important: Voice and video calls are not recorded, stored, or monitored by lemons.



2.3 Technical data

We automatically collect technical data necessary to operate and secure the App.


This includes your device type, operating system, app version, IP address, and log data such as error reports and crash diagnostics.


2.4 Location data


We collect location data to support the functionality of the App.

This includes:

  • precise location data (e.g. GPS)

  • network-based location data (e.g. IP address or Wi-Fi)

We use this data to determine your current country or region, ensure that the service is available in your location, and assign you to the appropriate regional user pool.

Location data is not used for continuous tracking, movement profiling, or background monitoring, and is not continuously updated.


2.5 Safety and verification data


To maintain a safe environment, we process data related to identity verification, including selfie verification.

We process reports, complaints, and other moderation-related information submitted by users. This information may be stored and reviewed by authorized personnel for moderation and safety purposes.

3. How we use your data

3. How we use your data

We use your personal data to provide, operate, and improve the App.

This includes creating and managing your account, building your profile, enabling connections between users, and facilitating scheduled voice and video interactions.

We use onboarding responses and interaction data to personalize your experience and improve how connections are suggested.

We also use your data to support reflection features and AI-based guidance.

We process data to maintain the safety and integrity of the platform, including detecting and preventing misuse, enforcing our policies, and responding to reports.

We may also process data to comply with legal obligations.

We use your personal data to provide, operate, and improve the App.

This includes creating and managing your account, building your profile, enabling connections between users, and facilitating scheduled voice and video interactions.

We use onboarding responses and interaction data to personalize your experience and improve how connections are suggested.

We also use your data to support reflection features and AI-based guidance.

We process data to maintain the safety and integrity of the platform, including detecting and preventing misuse, enforcing our policies, and responding to reports.

We may also process data to comply with legal obligations.

4. Legal basis for processing

4. Legal basis for processing

We process personal data on the following legal grounds:

  • Performance of a contract (Art. 6(1)(b) GDPR): to provide the App and its features

  • Legitimate interests (Art. 6(1)(f) GDPR): to improve the service, ensure safety, and prevent abuse

  • Legal obligations (Art. 6(1)(c) GDPR): to comply with applicable laws

  • Consent (Art. 6(1)(a) GDPR): for optional data and features where required

We process personal data on the following legal grounds:

  • Performance of a contract (Art. 6(1)(b) GDPR): to provide the App and its features

  • Legitimate interests (Art. 6(1)(f) GDPR): to improve the service, ensure safety, and prevent abuse

  • Legal obligations (Art. 6(1)(c) GDPR): to comply with applicable laws

  • Consent (Art. 6(1)(a) GDPR): for optional data and features where required

5. AI processing and profiling

5. AI processing and profiling

lemons uses a third-party AI service (e.g. OpenAI) to support onboarding, reflection, and personalization, and to improve the quality of connection suggestions.

It analyzes user-provided data and interaction feedback to identify communication patterns and generate insights, which may involve profiling based on such data.

Processing is performed on a transient basis. Data is not retained by the AI provider beyond what is necessary to provide the service and is not used to train their models.

We do not make fully automated decisions that have legal or similarly significant effects.

Users remain in control of their interactions at all times.

lemons uses a third-party AI service (e.g. OpenAI) to support onboarding, reflection, and personalization, and to improve the quality of connection suggestions.

It analyzes user-provided data and interaction feedback to identify communication patterns and generate insights, which may involve profiling based on such data.

Processing is performed on a transient basis. Data is not retained by the AI provider beyond what is necessary to provide the service and is not used to train their models.

We do not make fully automated decisions that have legal or similarly significant effects.

Users remain in control of their interactions at all times.

6. Sharing of data and service providers

6. Sharing of data and service providers

We work with selected service providers to operate the App.

These include:

  • Neon (database hosting, EU)

  • eVPS (infrastructure hosting, EU)

  • FaceTec (identity verification technology)

  • Twilio SendGrid (email delivery)

  • Firebase Cloud Messaging (push notifications)

  • OpenAI (AI processing)

Where applicable, these providers act as data processors and process personal data only on our instructions.

We do not sell personal data.

We work with selected service providers to operate the App.

These include:

  • Neon (database hosting, EU)

  • eVPS (infrastructure hosting, EU)

  • FaceTec (identity verification technology)

  • Twilio SendGrid (email delivery)

  • Firebase Cloud Messaging (push notifications)

  • OpenAI (AI processing)

Where applicable, these providers act as data processors and process personal data only on our instructions.

We do not sell personal data.

7. International data transfers

7. International data transfers

Some service providers process data outside the European Union (e.g. the United States).

Where this occurs, we ensure appropriate safeguards, including Standard Contractual Clauses and other GDPR-compliant mechanisms.

Some service providers process data outside the European Union (e.g. the United States).

Where this occurs, we ensure appropriate safeguards, including Standard Contractual Clauses and other GDPR-compliant mechanisms.

8. Data retention

8. Data retention

We retain personal data only as long as necessary to provide the service.

Account data, including profile information, audio recordings, interaction data, and reports, is retained while your account is active.

When you delete your account, your personal data is deleted without undue delay, including stored content and logs, unless retention is required for legal reasons.

We retain personal data only as long as necessary to provide the service.

Account data, including profile information, audio recordings, interaction data, and reports, is retained while your account is active.

When you delete your account, your personal data is deleted without undue delay, including stored content and logs, unless retention is required for legal reasons.

9. Your rights

9. Your rights

You have the right to access, correct, or delete your personal data.

You may also request restriction of processing, object to certain processing activities, and request data portability.

You also have the right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at support@lemons.dating

You have the right to access, correct, or delete your personal data.

You may also request restriction of processing, object to certain processing activities, and request data portability.

You also have the right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at support@lemons.dating

10. Security

10. Security

We implement appropriate technical and organizational measures to protect your data. These include encryption in transit, secure infrastructure, and restricted access controls.

We implement appropriate technical and organizational measures to protect your data. These include encryption in transit, secure infrastructure, and restricted access controls.

11. Children

11. Children

The App is intended for users aged 18 and above.

We do not knowingly collect or process personal data from minors.

The App is intended for users aged 18 and above.

We do not knowingly collect or process personal data from minors.

12. Changes to this privacy policy

12. Changes to this privacy policy

We may update this Privacy Policy from time to time. Continued use of the App after changes have been made constitutes acceptance of the updated version.

We may update this Privacy Policy from time to time. Continued use of the App after changes have been made constitutes acceptance of the updated version.

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Take the first step

Be part of our beta and taste what real connection can feel like.

Take the first step

Be part of our beta and taste what real connection can feel like.